/* ==========================================================================
   BMPro IT Help Desk — Modern Design System (2026 UI/UX Redesign)
   ========================================================================== */

:root {
  /* Brand Accents */
  --brand-primary: #E11D48;
  --brand-primary-hover: #BE123C;
  --brand-primary-light: rgba(225, 29, 72, 0.08);
  --brand-primary-border: rgba(225, 29, 72, 0.22);
  --brand-gradient: linear-gradient(135deg, #E11D48 0%, #BE123C 50%, #4F46E5 100%);
  --brand-gradient-subtle: linear-gradient(135deg, rgba(225,29,72,0.08) 0%, rgba(79,70,229,0.06) 100%);

  /* Semantic Colors */
  --color-success: #10B981;
  --color-success-bg: rgba(16, 185, 129, 0.1);
  --color-success-border: rgba(16, 185, 129, 0.25);

  --color-warning: #F59E0B;
  --color-warning-bg: rgba(245, 158, 11, 0.1);
  --color-warning-border: rgba(245, 158, 11, 0.25);

  --color-danger: #EF4444;
  --color-danger-bg: rgba(239, 68, 68, 0.1);
  --color-danger-border: rgba(239, 68, 68, 0.25);

  --color-info: #0284C7;
  --color-info-bg: rgba(2, 132, 199, 0.1);
  --color-info-border: rgba(2, 132, 199, 0.25);

  --color-purple: #8B5CF6;
  --color-purple-bg: rgba(139, 92, 246, 0.1);
  --color-purple-border: rgba(139, 92, 246, 0.25);

  /* Light Theme Surfaces */
  --bg-app: #F8FAFC;
  --bg-surface: #FFFFFF;
  --bg-surface-elevated: #FFFFFF;
  --bg-surface-subtle: #F1F5F9;
  --bg-surface-hover: #E2E8F0;
  --bg-glass: rgba(255, 255, 255, 0.85);

  /* Text & Borders */
  --text-main: #0F172A;
  --text-muted: #64748B;
  --text-subtle: #94A3B8;
  --border-light: #E2E8F0;
  --border-medium: #CBD5E1;
  --border-glass: rgba(226, 232, 240, 0.8);

  /* Typography & Sizing */
  --font-sans: 'Plus Jakarta Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  --font-mono: 'JetBrains Mono', monospace;
  --sidebar-w: 260px;
  --header-h: 64px;
  --bottom-h: 64px;
  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 18px;
  --radius-full: 9999px;

  /* Shadows */
  --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
  --shadow-md: 0 4px 14px -1px rgba(15, 23, 42, 0.08), 0 2px 6px -2px rgba(15, 23, 42, 0.04);
  --shadow-lg: 0 10px 25px -3px rgba(15, 23, 42, 0.1), 0 4px 10px -4px rgba(15, 23, 42, 0.06);
  --shadow-glow: 0 0 20px rgba(225, 29, 72, 0.25);
}

/* Dark Theme Overrides */
[data-theme="dark"] {
  --bg-app: #090D16;
  --bg-surface: #111827;
  --bg-surface-elevated: #1F2937;
  --bg-surface-subtle: #1E293B;
  --bg-surface-hover: #334155;
  --bg-glass: rgba(17, 24, 39, 0.85);

  --text-main: #F8FAFC;
  --text-muted: #94A3B8;
  --text-subtle: #64748B;
  --border-light: #1E293B;
  --border-medium: #334155;
  --border-glass: rgba(51, 65, 85, 0.6);

  --brand-primary-light: rgba(225, 29, 72, 0.15);
  --brand-primary-border: rgba(225, 29, 72, 0.35);

  --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.4);
  --shadow-md: 0 4px 14px -1px rgba(0, 0, 0, 0.35);
  --shadow-lg: 0 10px 25px -3px rgba(0, 0, 0, 0.5);
}

/* Base & Reset */
* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
  -webkit-tap-highlight-color: transparent;
}

html {
  font-size: 15px;
  scroll-behavior: smooth;
}

body {
  font-family: var(--font-sans);
  background-color: var(--bg-app);
  color: var(--text-main);
  min-height: 100vh;
  overflow-x: hidden;
  -webkit-font-smoothing: antialiased;
  line-height: 1.5;
  transition: background-color 0.25s ease, color 0.25s ease;
}

button, input, select, textarea {
  font-family: inherit;
}

a {
  color: inherit;
  text-decoration: none;
}

/* Layout: Desktop Sidebar & Main Canvas */
.app-layout {
  display: flex;
  min-height: 100vh;
}

/* SIDEBAR */
.sidebar {
  width: var(--sidebar-w);
  background: var(--bg-surface);
  border-right: 1px solid var(--border-light);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0;
  left: 0;
  height: 100vh;
  z-index: 200;
  box-shadow: var(--shadow-sm);
  transition: transform 0.25s cubic-bezier(0.16, 1, 0.3, 1), background-color 0.25s ease;
}

.sidebar-header {
  height: var(--header-h);
  border-bottom: 1px solid var(--border-light);
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 18px;
  flex-shrink: 0;
}

.sidebar-brand {
  display: flex;
  align-items: center;
  gap: 10px;
}

.sidebar-brand-logo {
  height: 34px;
  width: auto;
  object-fit: contain;
}

.sidebar-brand-title {
  font-weight: 800;
  font-size: 16px;
  letter-spacing: -0.5px;
  background: var(--brand-gradient);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
}

.sidebar-user {
  padding: 14px 16px;
  margin: 10px 12px 6px;
  background: var(--bg-surface-subtle);
  border-radius: var(--radius-md);
  border: 1px solid var(--border-light);
  display: flex;
  align-items: center;
  gap: 12px;
}

.sidebar-user-avatar {
  width: 38px;
  height: 38px;
  border-radius: var(--radius-sm);
  background: var(--brand-gradient);
  color: #FFFFFF;
  font-weight: 800;
  font-size: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 2px 8px rgba(225, 29, 72, 0.3);
  flex-shrink: 0;
}

.sidebar-user-info {
  flex: 1;
  min-width: 0;
}

.sidebar-user-name {
  font-size: 13px;
  font-weight: 700;
  color: var(--text-main);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.sidebar-user-role {
  font-size: 11px;
  font-weight: 600;
  color: var(--brand-primary);
  display: flex;
  align-items: center;
  gap: 4px;
}

.sidebar-user-company {
  font-size: 11px;
  color: var(--text-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.sidebar-nav {
  flex: 1;
  overflow-y: auto;
  padding: 10px 12px;
}

.nav-section-title {
  font-size: 10px;
  color: var(--text-subtle);
  text-transform: uppercase;
  letter-spacing: 0.08em;
  font-weight: 800;
  padding: 12px 10px 6px;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  color: var(--text-muted);
  font-size: 13.5px;
  font-weight: 600;
  transition: all 0.18s ease;
  margin-bottom: 3px;
  position: relative;
}

.nav-item:hover {
  background: var(--bg-surface-subtle);
  color: var(--text-main);
  transform: translateX(2px);
}

.nav-item.active {
  background: var(--brand-primary-light);
  color: var(--brand-primary);
  font-weight: 700;
  box-shadow: inset 3px 0 0 var(--brand-primary);
}

.nav-item-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 20px;
  height: 20px;
  flex-shrink: 0;
}

.nav-item-badge {
  margin-left: auto;
  font-size: 11px;
  font-weight: 800;
  padding: 2px 7px;
  border-radius: var(--radius-full);
  background: var(--brand-primary);
  color: #fff;
}

.sidebar-footer {
  padding: 14px 16px;
  border-top: 1px solid var(--border-light);
  flex-shrink: 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.sidebar-logout {
  width: 100%;
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  color: var(--color-danger);
  padding: 10px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  cursor: pointer;
  font-weight: 600;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  transition: all 0.15s ease;
}

.sidebar-logout:hover {
  background: var(--color-danger-bg);
  border-color: var(--color-danger-border);
}

/* Main Content Area & Topbar */
.main-area {
  margin-left: var(--sidebar-w);
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  min-width: 0;
}

.topbar {
  height: var(--header-h);
  background: var(--bg-glass);
  backdrop-filter: blur(16px);
  -webkit-backdrop-filter: blur(16px);
  border-bottom: 1px solid var(--border-glass);
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 28px;
  position: sticky;
  top: 0;
  z-index: 100;
  box-shadow: var(--shadow-sm);
  flex-shrink: 0;
}

.topbar-left {
  display: flex;
  align-items: center;
  gap: 14px;
}

.topbar-title {
  font-size: 18px;
  font-weight: 800;
  letter-spacing: -0.3px;
  color: var(--text-main);
  display: flex;
  align-items: center;
  gap: 8px;
}

/* Topbar Quick Search Trigger */
.topbar-search-btn {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  padding: 7px 14px;
  border-radius: var(--radius-full);
  color: var(--text-muted);
  font-size: 13px;
  cursor: pointer;
  transition: all 0.15s ease;
}

.topbar-search-btn:hover {
  background: var(--bg-surface-hover);
  color: var(--text-main);
  border-color: var(--border-medium);
}

.topbar-search-kbd {
  font-size: 10px;
  font-family: var(--font-mono);
  background: var(--bg-surface);
  border: 1px solid var(--border-medium);
  padding: 2px 6px;
  border-radius: 4px;
  color: var(--text-subtle);
}

.topbar-right {
  display: flex;
  align-items: center;
  gap: 10px;
}

/* Theme Toggle Button */
.theme-toggle-btn, .topbar-icon-btn {
  width: 40px;
  height: 40px;
  border-radius: var(--radius-sm);
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  color: var(--text-muted);
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: all 0.15s ease;
  position: relative;
}

.theme-toggle-btn:hover, .topbar-icon-btn:hover {
  background: var(--bg-surface-hover);
  color: var(--text-main);
  border-color: var(--border-medium);
}

.notif-badge {
  position: absolute;
  top: -2px;
  right: -2px;
  background: var(--brand-primary);
  color: #FFFFFF;
  font-size: 10px;
  font-weight: 800;
  min-width: 18px;
  height: 18px;
  border-radius: var(--radius-full);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0 4px;
  border: 2px solid var(--bg-surface);
  box-shadow: 0 2px 6px rgba(225, 29, 72, 0.4);
}

.user-chip {
  cursor: pointer;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 4px 10px 4px 4px;
  border-radius: var(--radius-full);
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  transition: all 0.15s ease;
}

.user-chip:hover {
  background: var(--bg-surface-hover);
}

.user-chip-avatar {
  width: 32px;
  height: 32px;
  border-radius: var(--radius-full);
  background: var(--brand-gradient);
  color: #FFFFFF;
  font-size: 12px;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
}

.user-chip-name {
  font-size: 13px;
  font-weight: 700;
  color: var(--text-main);
}

/* PAGE CONTENT */
.page-content {
  flex: 1;
  padding: 28px 32px;
  animation: pageFade 0.2s cubic-bezier(0.16, 1, 0.3, 1);
  max-width: 1360px;
  width: 100%;
  margin: 0 auto;
}

@keyframes pageFade {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Bento Grids & Metric Cards */
.metrics-row {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 24px;
}
.metrics-row-3 { grid-template-columns: repeat(3, 1fr); }
.metrics-row-2 { grid-template-columns: repeat(2, 1fr); }

.metric-card {
  background: var(--bg-surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-md);
  padding: 20px;
  box-shadow: var(--shadow-sm);
  position: relative;
  overflow: hidden;
  transition: all 0.2s ease;
}

.metric-card:hover {
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
  border-color: var(--border-medium);
}

.metric-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: var(--border-light);
}

.metric-card.accent-red::before { background: var(--brand-primary); }
.metric-card.accent-amber::before { background: var(--color-warning); }
.metric-card.accent-green::before { background: var(--color-success); }
.metric-card.accent-blue::before { background: var(--color-info); }
.metric-card.accent-purple::before { background: var(--color-purple); }

.metric-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}

.metric-label {
  font-size: 12px;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  font-weight: 700;
}

.metric-icon-box {
  width: 36px;
  height: 36px;
  border-radius: var(--radius-sm);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
}

.metric-value {
  font-size: 32px;
  font-weight: 800;
  letter-spacing: -1px;
  color: var(--text-main);
  line-height: 1.1;
  font-family: var(--font-sans);
}

.metric-sub {
  font-size: 12px;
  color: var(--text-muted);
  margin-top: 6px;
  display: flex;
  align-items: center;
  gap: 4px;
}

/* Neon Point Card (Customer Dashboard) */
.neon-point-card {
  background: linear-gradient(135deg, #1E1B4B 0%, #0F172A 100%);
  border: 1px solid rgba(139, 92, 246, 0.3);
  border-radius: var(--radius-lg);
  padding: 28px;
  color: #FFFFFF;
  box-shadow: 0 10px 30px -5px rgba(30, 27, 75, 0.5), inset 0 1px 1px rgba(255, 255, 255, 0.2);
  margin-bottom: 24px;
  position: relative;
  overflow: hidden;
}

.neon-point-card::after {
  content: '';
  position: absolute;
  top: -50%;
  right: -20%;
  width: 300px;
  height: 300px;
  background: radial-gradient(circle, rgba(225, 29, 72, 0.25) 0%, transparent 70%);
  border-radius: 50%;
  pointer-events: none;
}

.neon-point-grid {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.neon-point-num {
  font-size: 56px;
  font-weight: 900;
  font-family: var(--font-mono);
  letter-spacing: -2px;
  background: linear-gradient(135deg, #FFFFFF 0%, #F43F5E 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  line-height: 1;
}

/* Cards & Surfaces */
.card {
  background: var(--bg-surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-md);
  overflow: hidden;
  margin-bottom: 16px;
  box-shadow: var(--shadow-sm);
  transition: all 0.2s ease;
}

.card-header {
  padding: 16px 20px;
  border-bottom: 1px solid var(--border-light);
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: var(--bg-surface);
}

.card-title {
  font-size: 14px;
  font-weight: 800;
  color: var(--text-main);
  display: flex;
  align-items: center;
  gap: 8px;
}

.card-body {
  padding: 20px;
}

.card-body-flush {
  padding: 0;
}

.card-accent {
  border-top: 3px solid var(--brand-primary);
}

/* Badges, Chips & Status */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 11.5px;
  font-weight: 700;
  padding: 4px 10px;
  border-radius: var(--radius-full);
  letter-spacing: 0.02em;
}

.badge-open { background: var(--color-info-bg); color: var(--color-info); border: 1px solid var(--color-info-border); }
.badge-assigned { background: var(--color-purple-bg); color: var(--color-purple); border: 1px solid var(--color-purple-border); }
.badge-in_progress { background: var(--color-warning-bg); color: var(--color-warning); border: 1px solid var(--color-warning-border); }
.badge-awaiting_confirm { background: rgba(139, 92, 246, 0.15); color: #7C3AED; border: 1px solid rgba(139, 92, 246, 0.3); font-weight: 800; }
.badge-awaiting_acceptance { background: rgba(16, 185, 129, 0.15); color: #059669; border: 1px solid rgba(16, 185, 129, 0.3); font-weight: 800; }
.badge-resolved { background: var(--color-success-bg); color: var(--color-success); border: 1px solid var(--color-success-border); }
.badge-closed { background: var(--bg-surface-subtle); color: var(--text-muted); border: 1px solid var(--border-medium); }
.badge-cancelled, .badge-failed { background: var(--color-danger-bg); color: var(--color-danger); border: 1px solid var(--color-danger-border); }

.badge-high, .badge-urgent { background: var(--color-danger-bg); color: var(--color-danger); border: 1px solid var(--color-danger-border); }
.badge-medium { background: var(--color-warning-bg); color: var(--color-warning); border: 1px solid var(--color-warning-border); }
.badge-low { background: var(--color-success-bg); color: var(--color-success); border: 1px solid var(--color-success-border); }

.pts-chip {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 11.5px;
  font-weight: 800;
  padding: 3px 10px;
  border-radius: var(--radius-full);
  background: var(--brand-primary-light);
  color: var(--brand-primary);
  font-family: var(--font-mono);
  border: 1px solid var(--brand-primary-border);
}

.pts-chip.plus {
  background: var(--color-success-bg);
  color: var(--color-success);
  border-color: var(--color-success-border);
}

.pts-chip.minus {
  background: var(--color-danger-bg);
  color: var(--color-danger);
  border-color: var(--color-danger-border);
}

/* Buttons & Interactive Elements */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 10px 18px;
  border-radius: var(--radius-sm);
  font-size: 13.5px;
  font-weight: 700;
  cursor: pointer;
  border: 1px solid transparent;
  transition: all 0.18s cubic-bezier(0.16, 1, 0.3, 1);
  white-space: nowrap;
  user-select: none;
}

.btn:active {
  transform: scale(0.97);
}

.btn-primary {
  background: var(--brand-primary);
  color: #FFFFFF;
  box-shadow: 0 2px 8px rgba(225, 29, 72, 0.25);
}

.btn-primary:hover {
  background: var(--brand-primary-hover);
  box-shadow: 0 4px 12px rgba(225, 29, 72, 0.35);
  transform: translateY(-1px);
}

.btn-gradient {
  background: var(--brand-gradient);
  color: #FFFFFF;
  box-shadow: 0 4px 14px rgba(225, 29, 72, 0.3);
}

.btn-ghost {
  background: var(--bg-surface);
  color: var(--text-main);
  border: 1px solid var(--border-medium);
}

.btn-ghost:hover {
  background: var(--bg-surface-subtle);
  border-color: var(--text-muted);
}

.btn-success {
  background: var(--color-success);
  color: #FFFFFF;
  box-shadow: 0 2px 8px rgba(16, 185, 129, 0.25);
}

.btn-danger {
  background: var(--color-danger);
  color: #FFFFFF;
}

.btn-warning {
  background: var(--color-warning);
  color: #FFFFFF;
}

.btn-sm {
  padding: 6px 12px;
  font-size: 12px;
  border-radius: 6px;
}

.btn-lg {
  padding: 14px 24px;
  font-size: 15px;
  border-radius: var(--radius-md);
}

.btn-full {
  width: 100%;
}

/* Forms, Inputs & Upload Dropzones */
.form-group {
  margin-bottom: 16px;
}

.form-label {
  display: block;
  font-size: 12.5px;
  color: var(--text-muted);
  margin-bottom: 6px;
  font-weight: 700;
}

.form-input, .form-select, .form-textarea {
  width: 100%;
  background: var(--bg-surface);
  border: 1px solid var(--border-medium);
  color: var(--text-main);
  padding: 11px 14px;
  border-radius: var(--radius-sm);
  font-size: 14px;
  transition: all 0.18s ease;
  outline: none;
}

.form-input:focus, .form-select:focus, .form-textarea:focus {
  border-color: var(--brand-primary);
  box-shadow: 0 0 0 3px var(--brand-primary-light);
}

.form-textarea {
  resize: vertical;
  min-height: 90px;
  line-height: 1.5;
}

.form-select {
  cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%2364748B' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 14px center;
  padding-right: 38px;
  -webkit-appearance: none;
}

.form-row-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
}

.form-row-3 {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: 12px;
}

/* Smart Screenshot Paste & Upload Dropzone */
.smart-dropzone {
  border: 2px dashed var(--border-medium);
  background: var(--bg-surface-subtle);
  border-radius: var(--radius-md);
  padding: 22px 18px;
  text-align: center;
  cursor: pointer;
  transition: all 0.2s ease;
  color: var(--text-muted);
}

.smart-dropzone:hover, .smart-dropzone.dragover {
  border-color: var(--brand-primary);
  background: var(--brand-primary-light);
  color: var(--brand-primary);
}

.smart-dropzone-icon {
  font-size: 28px;
  margin-bottom: 6px;
}

.smart-dropzone-title {
  font-size: 13.5px;
  font-weight: 700;
  color: var(--text-main);
}

.smart-dropzone-hint {
  font-size: 11.5px;
  color: var(--text-muted);
  margin-top: 4px;
}

.smart-dropzone-preview {
  margin-top: 12px;
  position: relative;
  display: inline-block;
  max-width: 100%;
}

.smart-dropzone-preview img {
  max-height: 220px;
  max-width: 100%;
  border-radius: var(--radius-sm);
  border: 1px solid var(--border-medium);
  box-shadow: var(--shadow-md);
}

.smart-dropzone-remove {
  position: absolute;
  top: -8px;
  right: -8px;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: var(--color-danger);
  color: #fff;
  border: 2px solid #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
}

/* Ticket Items & Journey Timeline */
.ticket-item {
  background: var(--bg-surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-md);
  padding: 16px 18px;
  margin-bottom: 12px;
  cursor: pointer;
  transition: all 0.18s cubic-bezier(0.16, 1, 0.3, 1);
  box-shadow: var(--shadow-sm);
}

.ticket-item:hover {
  border-color: var(--brand-primary);
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}

.ticket-item-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 8px;
}

.ticket-code {
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  color: var(--text-muted);
}

.ticket-title {
  font-size: 15px;
  font-weight: 800;
  margin-bottom: 6px;
  line-height: 1.35;
  color: var(--text-main);
}

.ticket-meta {
  font-size: 12.5px;
  color: var(--text-muted);
  margin-bottom: 10px;
  display: flex;
  align-items: center;
  gap: 6px;
  flex-wrap: wrap;
}

.ticket-bottom {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  padding-top: 10px;
  border-top: 1px solid var(--border-light);
}

/* Journey Timeline */
.ticket-timeline {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin: 18px 0 24px;
  position: relative;
}

.ticket-timeline::before {
  content: '';
  position: absolute;
  top: 16px;
  left: 30px;
  right: 30px;
  height: 3px;
  background: var(--border-light);
  z-index: 1;
}

.timeline-step {
  display: flex;
  flex-direction: column;
  align-items: center;
  position: relative;
  z-index: 2;
}

.timeline-dot {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--bg-surface);
  border: 3px solid var(--border-medium);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 800;
  color: var(--text-muted);
  transition: all 0.2s ease;
}

.timeline-step.active .timeline-dot {
  background: var(--brand-primary);
  border-color: var(--brand-primary-light);
  color: #FFFFFF;
  box-shadow: 0 0 0 4px var(--brand-primary-light);
}

.timeline-step.completed .timeline-dot {
  background: var(--color-success);
  border-color: var(--color-success-bg);
  color: #FFFFFF;
}

.timeline-label {
  font-size: 11.5px;
  font-weight: 700;
  color: var(--text-muted);
  margin-top: 6px;
  text-align: center;
}

.timeline-step.active .timeline-label {
  color: var(--brand-primary);
  font-weight: 800;
}

/* Chat Speech Bubbles & Comments */
.chat-thread {
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 16px 20px;
}

.chat-bubble {
  display: flex;
  gap: 12px;
  max-width: 85%;
}

.chat-bubble.mine {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.chat-avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--brand-gradient);
  color: #FFFFFF;
  font-size: 12px;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.chat-content {
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-md);
  padding: 12px 16px;
}

.chat-bubble.mine .chat-content {
  background: var(--brand-primary-light);
  border-color: var(--brand-primary-border);
}

.chat-header {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 4px;
}

.chat-author {
  font-size: 12.5px;
  font-weight: 700;
  color: var(--text-main);
}

.chat-time {
  font-size: 11px;
  color: var(--text-subtle);
}

.chat-text {
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--text-main);
  white-space: pre-wrap;
}

/* VietQR Payment & Scratch Card Mockups */
.vietqr-card {
  background: var(--bg-surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-lg);
  padding: 24px;
  text-align: center;
  box-shadow: var(--shadow-md);
}

.vietqr-img-wrap {
  position: relative;
  display: inline-block;
  padding: 12px;
  background: #FFFFFF;
  border-radius: var(--radius-md);
  box-shadow: 0 4px 16px rgba(0,0,0,0.08);
  border: 2px solid var(--brand-primary);
  margin-bottom: 18px;
}

.vietqr-img-wrap img {
  width: 220px;
  height: 220px;
  display: block;
}

.copy-pill-box {
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-sm);
  padding: 10px 14px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 8px;
  cursor: pointer;
  transition: all 0.15s ease;
}

.copy-pill-box:hover {
  background: var(--bg-surface-hover);
  border-color: var(--border-medium);
}

.copy-pill-val {
  font-family: var(--font-mono);
  font-weight: 800;
  font-size: 15px;
  color: var(--text-main);
}

/* Scratch Card Studio Mockup */
.scratch-card-mockup {
  background: linear-gradient(135deg, #1E293B 0%, #0F172A 100%);
  border: 2px solid #E11D48;
  border-radius: var(--radius-md);
  padding: 20px;
  color: #FFFFFF;
  position: relative;
  overflow: hidden;
  box-shadow: 0 8px 24px rgba(225, 29, 72, 0.25);
  margin-bottom: 16px;
}

.scratch-card-code {
  font-family: var(--font-mono);
  font-size: 20px;
  font-weight: 900;
  letter-spacing: 3px;
  color: #F43F5E;
  text-align: center;
  padding: 12px;
  background: rgba(0, 0, 0, 0.4);
  border: 1px dashed rgba(244, 63, 94, 0.5);
  border-radius: var(--radius-sm);
  margin: 12px 0;
}

/* Package Grid */
.pkg-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
  margin-bottom: 20px;
}

.pkg-card {
  background: var(--bg-surface);
  border: 2px solid var(--border-light);
  border-radius: var(--radius-md);
  padding: 18px 12px;
  cursor: pointer;
  text-align: center;
  transition: all 0.18s cubic-bezier(0.16, 1, 0.3, 1);
  position: relative;
}

.pkg-card:hover {
  border-color: var(--brand-primary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.pkg-card.selected {
  border-color: var(--brand-primary);
  background: var(--brand-primary-light);
  box-shadow: var(--shadow-glow);
}

.pkg-badge-popular {
  position: absolute;
  top: -10px;
  left: 50%;
  transform: translateX(-50%);
  background: var(--brand-primary);
  color: #FFFFFF;
  font-size: 10px;
  font-weight: 800;
  padding: 2px 8px;
  border-radius: var(--radius-full);
  text-transform: uppercase;
}

.pkg-pts {
  font-size: 26px;
  font-weight: 900;
  color: var(--brand-primary);
  font-family: var(--font-mono);
}

.pkg-price {
  font-size: 13px;
  font-weight: 700;
  color: var(--text-main);
  margin-top: 4px;
}

.pkg-bonus {
  font-size: 11px;
  color: var(--color-success);
  font-weight: 800;
  margin-top: 4px;
}

/* Modals & Backdrop Glass */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(15, 23, 42, 0.65);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  z-index: 500;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 20px;
  animation: fadeIn 0.15s ease;
}

.modal-overlay.open {
  display: flex;
}

.modal {
  background: var(--bg-surface);
  border: 1px solid var(--border-medium);
  border-radius: var(--radius-lg);
  width: 100%;
  max-width: 580px;
  max-height: 90vh;
  overflow-y: auto;
  animation: modalSlide 0.22s cubic-bezier(0.16, 1, 0.3, 1);
  box-shadow: var(--shadow-lg);
}

@keyframes modalSlide {
  from { opacity: 0; transform: scale(0.96) translateY(12px); }
  to { opacity: 1; transform: scale(1) translateY(0); }
}

.modal-header {
  padding: 18px 24px;
  border-bottom: 1px solid var(--border-light);
  display: flex;
  justify-content: space-between;
  align-items: center;
  position: sticky;
  top: 0;
  background: var(--bg-surface);
  z-index: 2;
}

.modal-title {
  font-size: 16px;
  font-weight: 800;
  color: var(--text-main);
}

.modal-close-btn {
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  color: var(--text-muted);
  width: 32px;
  height: 32px;
  border-radius: var(--radius-full);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  cursor: pointer;
  transition: all 0.15s ease;
}

.modal-close-btn:hover {
  background: var(--color-danger-bg);
  color: var(--color-danger);
}

.modal-body {
  padding: 24px;
}

.modal-actions {
  display: flex;
  gap: 10px;
  margin-top: 20px;
}

.modal-actions .btn {
  flex: 1;
}

/* Command Palette (Cmd+K Global Search) */
.cmd-overlay {
  position: fixed;
  inset: 0;
  background: rgba(15, 23, 42, 0.6);
  backdrop-filter: blur(10px);
  z-index: 999;
  display: none;
  align-items: flex-start;
  justify-content: center;
  padding-top: 15vh;
}

.cmd-overlay.open {
  display: flex;
}

.cmd-box {
  width: 100%;
  max-width: 600px;
  background: var(--bg-surface);
  border: 1px solid var(--border-medium);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  overflow: hidden;
  animation: modalSlide 0.18s cubic-bezier(0.16, 1, 0.3, 1);
}

.cmd-input-wrap {
  display: flex;
  align-items: center;
  padding: 16px 20px;
  border-bottom: 1px solid var(--border-light);
  gap: 12px;
}

.cmd-input {
  flex: 1;
  background: transparent;
  border: none;
  outline: none;
  font-size: 16px;
  color: var(--text-main);
}

.cmd-results {
  max-height: 360px;
  overflow-y: auto;
  padding: 8px;
}

.cmd-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: all 0.12s ease;
}

.cmd-item:hover, .cmd-item.selected {
  background: var(--brand-primary-light);
  color: var(--brand-primary);
}

/* Notification Panel & Toast Stack */
.notif-panel {
  position: fixed;
  top: calc(var(--header-h) + 8px);
  right: 24px;
  width: 380px;
  background: var(--bg-surface);
  border: 1px solid var(--border-medium);
  border-radius: var(--radius-md);
  z-index: 300;
  max-height: 70vh;
  box-shadow: var(--shadow-lg);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  animation: modalSlide 0.18s cubic-bezier(0.16, 1, 0.3, 1);
}

.notif-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 14px 18px;
  border-bottom: 1px solid var(--border-light);
  font-weight: 800;
  font-size: 14px;
}

.notif-list {
  flex: 1;
  overflow-y: auto;
}

.notif-item {
  display: flex;
  gap: 12px;
  padding: 12px 18px;
  border-bottom: 1px solid var(--border-light);
  cursor: pointer;
  transition: background 0.15s;
}

.notif-item:hover {
  background: var(--bg-surface-subtle);
}

.notif-item.unread {
  background: var(--brand-primary-light);
}

.notif-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--brand-primary);
  margin-top: 6px;
  flex-shrink: 0;
}

.notif-dot.read {
  background: transparent;
}

.toast-container {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 9999;
  display: flex;
  flex-direction: column;
  gap: 10px;
  pointer-events: none;
}

.toast {
  pointer-events: auto;
  background: var(--bg-surface-elevated);
  color: var(--text-main);
  border: 1px solid var(--border-medium);
  border-radius: var(--radius-md);
  padding: 12px 20px;
  font-size: 13.5px;
  font-weight: 700;
  box-shadow: var(--shadow-lg);
  display: flex;
  align-items: center;
  gap: 10px;
  animation: toastIn 0.25s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes toastIn {
  from { opacity: 0; transform: translateY(16px) scale(0.9); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}

.toast.success { border-left: 4px solid var(--color-success); }
.toast.error { border-left: 4px solid var(--color-danger); }
.toast.warning { border-left: 4px solid var(--color-warning); }

/* Skeleton Shimmer Loaders & Empty States */
.skeleton {
  background: linear-gradient(90deg, var(--bg-surface-subtle) 25%, var(--bg-surface-hover) 50%, var(--bg-surface-subtle) 75%);
  background-size: 200% 100%;
  animation: shimmer 1.5s infinite;
  border-radius: var(--radius-sm);
}

@keyframes shimmer {
  0% { background-position: 200% 0; }
  100% { background-position: -200% 0; }
}

.empty-state {
  text-align: center;
  padding: 60px 20px;
  color: var(--text-muted);
}

.empty-icon {
  font-size: 48px;
  margin-bottom: 14px;
}

.empty-title {
  font-size: 16px;
  font-weight: 800;
  color: var(--text-main);
  margin-bottom: 4px;
}

.empty-text {
  font-size: 13px;
  max-width: 320px;
  margin: 0 auto 16px;
}

/* Login & Authentication Screen */
.login-screen {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px 20px;
  background: radial-gradient(circle at top right, rgba(225, 29, 72, 0.08) 0%, transparent 60%),
              radial-gradient(circle at bottom left, rgba(79, 70, 229, 0.08) 0%, transparent 60%),
              var(--bg-app);
}

.login-wrap {
  width: 100%;
  max-width: 440px;
}

.login-card {
  background: var(--bg-surface);
  border: 1px solid var(--border-medium);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-lg);
}

.login-card-header {
  padding: 28px 28px 14px;
  text-align: center;
}

.login-card-logo {
  height: 48px;
  margin-bottom: 12px;
  object-fit: contain;
}

.login-card-title {
  font-size: 20px;
  font-weight: 800;
  color: var(--text-main);
}

.login-card-sub {
  font-size: 13px;
  color: var(--text-muted);
  margin-top: 4px;
}

.login-card-body {
  padding: 20px 28px 28px;
}

.auth-tabs {
  display: flex;
  background: var(--bg-surface-subtle);
  padding: 4px;
  border-radius: var(--radius-sm);
  margin-bottom: 20px;
  border: 1px solid var(--border-light);
}

.auth-tab {
  flex: 1;
  padding: 9px;
  text-align: center;
  font-size: 13px;
  font-weight: 700;
  color: var(--text-muted);
  cursor: pointer;
  border-radius: 6px;
  border: none;
  background: transparent;
  transition: all 0.15s ease;
}

.auth-tab.active {
  background: var(--bg-surface);
  color: var(--brand-primary);
  box-shadow: var(--shadow-sm);
}

.demo-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
  margin-top: 16px;
}

.demo-btn {
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  padding: 10px 8px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 4px;
  font-size: 12px;
  font-weight: 700;
  color: var(--text-main);
  transition: all 0.15s ease;
}

.demo-btn:hover {
  background: var(--brand-primary-light);
  border-color: var(--brand-primary-border);
  color: var(--brand-primary);
}

/* Mobile Responsive Rules */
@media (max-width: 768px) {
  .sidebar {
    transform: translateX(-100%);
  }

  .sidebar.mobile-open {
    transform: translateX(0);
    box-shadow: 0 0 40px rgba(0,0,0,0.4);
  }

  .sidebar-overlay {
    position: fixed;
    inset: 0;
    background: rgba(15, 23, 42, 0.6);
    backdrop-filter: blur(4px);
    z-index: 199;
    display: none;
  }

  .sidebar-overlay.open {
    display: block;
  }

  .main-area {
    margin-left: 0;
  }

  .topbar {
    padding: 0 16px;
  }

  .topbar-hamburger {
    display: flex !important;
  }

  .page-content {
    padding: 16px 16px calc(var(--bottom-h) + 24px);
  }

  .metrics-row, .metrics-row-3, .metrics-row-2 {
    grid-template-columns: 1fr;
  }

  .pkg-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .form-row-2, .form-row-3 {
    grid-template-columns: 1fr;
  }

  .bottom-nav {
    display: flex !important;
  }

  .fab {
    display: flex !important;
  }

  .notif-panel {
    width: 100%;
    right: 0;
    left: 0;
    top: var(--header-h);
    border-radius: 0 0 var(--radius-md) var(--radius-md);
  }
}

@media (min-width: 769px) {
  .topbar-hamburger {
    display: none !important;
  }

  .bottom-nav {
    display: none !important;
  }

  .fab {
    display: none !important;
  }
}

/* Mobile Bottom Navigation Bar */
.bottom-nav {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  height: var(--bottom-h);
  background: var(--bg-glass);
  backdrop-filter: blur(16px);
  -webkit-backdrop-filter: blur(16px);
  border-top: 1px solid var(--border-glass);
  z-index: 100;
  box-shadow: 0 -4px 16px rgba(0,0,0,0.06);
  display: flex;
  align-items: center;
  justify-content: space-around;
  padding-bottom: env(safe-area-inset-bottom);
}

.bottom-item {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 3px;
  cursor: pointer;
  color: var(--text-muted);
  font-size: 10.5px;
  font-weight: 700;
  transition: all 0.15s ease;
  position: relative;
}

.bottom-item.active {
  color: var(--brand-primary);
}

.fab {
  position: fixed;
  bottom: calc(var(--bottom-h) + 16px);
  right: 16px;
  width: 54px;
  height: 54px;
  border-radius: 50%;
  background: var(--brand-gradient);
  color: #FFFFFF;
  font-size: 24px;
  border: none;
  cursor: pointer;
  box-shadow: 0 6px 20px rgba(225, 29, 72, 0.4);
  z-index: 99;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.18s cubic-bezier(0.16, 1, 0.3, 1);
}

.fab:active {
  transform: scale(0.92);
}

/* Search bar, Filters & Tables */
.search-bar {
  display: flex;
  align-items: center;
  gap: 10px;
  background: var(--bg-surface);
  border: 1px solid var(--border-medium);
  border-radius: var(--radius-sm);
  padding: 10px 14px;
  margin-bottom: 16px;
  box-shadow: var(--shadow-sm);
}

.search-bar input {
  background: transparent;
  border: none;
  color: var(--text-main);
  font-size: 13.5px;
  flex: 1;
  outline: none;
}

.filter-pills {
  display: flex;
  gap: 8px;
  margin-bottom: 16px;
  overflow-x: auto;
  padding-bottom: 4px;
}

.filter-pill {
  padding: 6px 14px;
  border-radius: var(--radius-full);
  font-size: 12.5px;
  font-weight: 700;
  cursor: pointer;
  border: 1px solid var(--border-medium);
  background: var(--bg-surface);
  color: var(--text-muted);
  white-space: nowrap;
  transition: all 0.15s ease;
}

.filter-pill:hover {
  background: var(--bg-surface-subtle);
  color: var(--text-main);
}

.filter-pill.active {
  background: var(--brand-primary);
  color: #FFFFFF;
  border-color: var(--brand-primary);
  box-shadow: 0 2px 8px rgba(225, 29, 72, 0.3);
}

/* Modern Data Table */
.data-table-wrap {
  overflow-x: auto;
  border-radius: var(--radius-md);
  border: 1px solid var(--border-light);
  background: var(--bg-surface);
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}

.data-table th {
  background: var(--bg-surface-subtle);
  padding: 12px 16px;
  text-align: left;
  font-weight: 800;
  font-size: 11.5px;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  border-bottom: 1px solid var(--border-light);
}

.data-table td {
  padding: 14px 16px;
  border-bottom: 1px solid var(--border-light);
  color: var(--text-main);
}

.data-table tr:last-child td {
  border-bottom: none;
}

.data-table tr:hover td {
  background: var(--bg-surface-subtle);
}

/* List Items (Customers, Agents, Services) */
.list-item {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 14px 20px;
  border-bottom: 1px solid var(--border-light);
  cursor: pointer;
  transition: background 0.15s ease;
}

.list-item:last-child {
  border-bottom: none;
}

.list-item:hover {
  background: var(--bg-surface-subtle);
}

.list-item-avatar {
  width: 42px;
  height: 42px;
  border-radius: var(--radius-sm);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  font-weight: 800;
  flex-shrink: 0;
}

.av-1 { background: var(--brand-primary-light); color: var(--brand-primary); }
.av-2 { background: var(--color-success-bg); color: var(--color-success); }
.av-3 { background: var(--color-warning-bg); color: var(--color-warning); }
.av-4 { background: var(--color-info-bg); color: var(--color-info); }
.av-5 { background: var(--color-purple-bg); color: var(--color-purple); }

.list-item-info {
  flex: 1;
  min-width: 0;
}

.list-item-name {
  font-size: 14px;
  font-weight: 700;
  color: var(--text-main);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.list-item-sub {
  font-size: 12.5px;
  color: var(--text-muted);
  margin-top: 2px;
}

.list-item-right {
  text-align: right;
  flex-shrink: 0;
}

/* Field Rows */
.field-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 11px 0;
  border-bottom: 1px solid var(--border-light);
  font-size: 13.5px;
}

.field-row:last-child {
  border-bottom: none;
}

.field-label {
  color: var(--text-muted);
}

.field-value {
  color: var(--text-main);
  font-weight: 700;
  text-align: right;
  max-width: 65%;
}

.page-title {
  font-size: 22px;
  font-weight: 800;
  letter-spacing: -0.4px;
  color: var(--text-main);
  margin-bottom: 20px;
}

.page-title-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 20px;
}

.section-title {
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--text-muted);
  margin-bottom: 12px;
}

/* Service Item */
.svc-item {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 14px 20px;
  border-bottom: 1px solid var(--border-light);
}

.svc-item:last-child {
  border-bottom: none;
}

.svc-icon-box {
  width: 40px;
  height: 40px;
  border-radius: var(--radius-sm);
  background: var(--bg-surface-subtle);
  border: 1px solid var(--border-light);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  flex-shrink: 0;
}

.svc-info {
  flex: 1;
}

.svc-name {
  font-size: 14px;
  font-weight: 700;
  color: var(--text-main);
}

.svc-desc {
  font-size: 12px;
  color: var(--text-muted);
  margin-top: 2px;
}

.svc-pts {
  font-family: var(--font-mono);
  font-size: 15px;
  font-weight: 800;
  color: var(--brand-primary);
  flex-shrink: 0;
}

/* Alerts */
.alert {
  padding: 14px 16px;
  border-radius: var(--radius-md);
  font-size: 13.5px;
  line-height: 1.5;
  margin-bottom: 16px;
  display: flex;
  align-items: flex-start;
  gap: 10px;
}

.alert-warning {
  background: var(--color-warning-bg);
  border: 1px solid var(--color-warning-border);
  color: var(--color-warning);
}

.alert-success {
  background: var(--color-success-bg);
  border: 1px solid var(--color-success-border);
  color: var(--color-success);
}

.alert-info {
  background: var(--color-info-bg);
  border: 1px solid var(--color-info-border);
  color: var(--color-info);
}

.alert-danger {
  background: var(--color-danger-bg);
  border: 1px solid var(--color-danger-border);
  color: var(--color-danger);
}